At CSSM Consulting we aim to assist businesses in the hospitality industry such as restaurants and cafés to increase revenue instantly, growth in customers and waiter retention.
Great business is created by a team of great people. Extraordinary business is created by a team of people with unique or extraordinary skills.
Our focus
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Identifying business shortcomings
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Identifying waiters' strengths and weaknesses
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Interactive hands-on waiter sales training
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One-on-one waiter sales training
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Empowering waiters with proven success selling skills
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Converting “order takers” into “order getters”
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Increasing customer base
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Increasing sales
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Turning dining into an experience
My menu selling
VS
My waiters selling
Strong point of sales
Customer interaction
Guide customers
Create customer relationships
Turn dining into an experience
Influence customer decisions
Ability to persuade customers
Identify selling opportunities
Up-selling
Cross-selling
Guaranteed business growth
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Instant increase in sales
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Customer base growth
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Brand recognition
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Greater waiter retention
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Before and after training audit/sales report